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Welcome to ayona

ayona is a comprehensive customer intelligence platform that helps businesses turn qualitative feedback into actionable insights. By centralizing and analyzing feedback from multiple sources, ayona empowers teams to make informed decisions that enhance customer experiences and drive growth.

What Does ayona Do?​

ayona integrates feedback from various platforms, such as app store reviews, emails, surveys, and more. Through automated categorization, real-time sentiment analysis, and anomaly detection, ayona helps you understand customer needs faster and more effectively. Its intelligent dashboard provides a clear view of customer sentiment and highlights priority issues, enabling businesses to act on the most impactful feedback.

How ayona Supports Customers​

  • Feedback Centralization: Gather feedback from multiple channels in one place, giving you a unified view of customer sentiment.
  • Automated Insights: Leverage AI to automatically categorize and tag feedback, saving time and making insights more actionable.
  • Real-Time Analysis: Track customer sentiment in real-time, identifying trends and issues as they arise.
  • Prioritization & Recommendations: Receive data-driven recommendations that prioritize key issues and improvements, ensuring resources are used effectively.
  • Anomaly Detection: Identify new or emerging concerns before they escalate, enabling proactive problem-solving.

ayona is designed for product managers, marketers, and business leaders who need actionable insights from qualitative data. By turning feedback into measurable outcomes, ayona helps businesses prioritize improvements that matter most to their customers, ensuring a higher level of satisfaction and engagement.