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Getting Started

Welcome to ayona! This section will guide you through the essential steps to set up your account, configure your teams and sources, import feedback, and start discovering valuable insights from your data.

What You’ll Learn​

This guide will cover the following topics to help you get up and running:

  • Setting up an Account: Learn how to create an account, set up your organization, and invite team members.
  • Creating Teams: Organize your team structure for better task assignment and feedback management.
  • Adding a Product: Set up the products or services you want to gather feedback on.
  • Configuring a Source: Learn how to connect feedback sources like app stores or customer emails, or integrate via Zapier or API.
  • Importing Feedback: Understand the steps for importing and processing feedback, including how to refine tags.
  • Discovering Data: Dive into your feedback using the Action Board, Data Filters, and Key Improvement Areas.
  • Subscription Plans: Once you've tried out the platform, you can upgrade to a subscription plan that best suits your needs, with flexible payment and usage options.

Next Steps​

Follow the steps in each section to set up ayona and start turning your feedback into actionable insights.